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How we handle your information

We collect what we need to run your account, verify deposits via bKash, Nagad and Rocket, and keep your wallet secure. This policy explains what we gather, how we use it, and the choices you have.

Account dataPayment verificationDevice infoSecurity logsContact preferences
bf777 How we handle your information
PRIVACY CONTACT

Reach us about your data

If you want to see what information we hold, update your contact details, or request deletion after closing your account, get in touch through any channel below. We aim to respond within two business days and guide you through the steps.

Email support Send your data request or privacy question to our support inbox. Include your registered mobile number so we can verify your account and process the request securely.
Live chat Open the chat widget in your account dashboard and ask about data access, correction or deletion. Our team will confirm your identity and walk you through the process in real time.
Account settings Log in, tap the profile icon, then privacy settings. You can update your email, mobile number and marketing preferences directly. For full data export or deletion, contact us via email or chat.
DATA HANDLING

How we keep it secure

We encrypt all payment transactions between your bKash, Nagad or Rocket app and our server using SSL. Account passwords are hashed so even our team cannot read them. Two-factor codes sent to your mobile add another layer when you log in from a new device. We run regular security audits to catch vulnerabilities before they become a problem.

Encryption in transit Every deposit confirmation, withdrawal request and login attempt travels over an encrypted connection. Your payment details never cross the network in plain text, so they stay safe from interception.
Cookie management We use session cookies to keep you logged in and remember your language choice. You can clear them anytime from your browser settings. Essential cookies stay active to prevent fraud; optional analytics cookies can be disabled in account privacy settings.
Data retention limits Active account records stay until you close your account. After closure we archive transaction logs for regulatory compliance, then purge personal identifiers like email and mobile number within the timeframe set by applicable law.
Third-party sharing We pass your transaction ID and mobile number to bKash, Nagad or Rocket only when you request a deposit or withdrawal. Game studios see a session token, not your real identity. We never sell contact lists or betting history to advertisers.

Privacy policy answers

We collect your mobile number, email address, date of birth and the device ID you use to sign up. These verify your identity and help us secure your wallet against unauthorised logins.

We share your transaction ID and mobile number with bKash, Nagad or Rocket when you deposit or withdraw. They need those details to route the funds. We never share full payment credentials or card numbers.

Yes. Email our support team with your registered mobile number and ask for a data export. We will send a file containing your account info, transaction history and any chat transcripts we hold.

Contact support via email or live chat and request account closure. We will archive essential transaction records for compliance, then delete your email, mobile number and game history within the period required by law.

Essential cookies keep you logged in and detect suspicious activity. Analytics cookies track page views to improve the site. You can disable analytics cookies in account privacy settings; essential ones stay active for security.

While your account is open, all bet records stay visible in your history tab. After you close the account we keep transaction logs for the compliance period, then delete them unless flagged for fraud review.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.